💳 Refund Policy

1 No Refund Policy

SkillWave operates a strict no-refund policy on all subscription plan purchases. Once payment is successfully processed and your account is activated, no refund will be issued under any of the following circumstances:

• You changed your mind after purchase.
• You did not use the platform after purchasing.
• You found a similar service elsewhere at a lower price.
• You claim you were unaware of this no-refund policy.
• Your referral earnings were less than expected.
• Your account was suspended due to violation of our Terms of Service.

2 When a Refund May Be Considered

A refund will be considered only in the following exceptional situations:

• Duplicate payment: If you were charged twice for the same plan due to a verified technical error on our end.
• Platform inaccessibility: If a verified technical failure on SkillWave's side prevents access to any content for more than 7 consecutive days after purchase.

Refund requests must be submitted within 7 days of purchase with supporting evidence (screenshots, transaction ID).

3 Failed Payment & Bank Deduction

If your payment fails but money was deducted from your bank/UPI:

• Your account will not be activated for a failed payment.
• The deducted amount is auto-reversed within 5–7 business days by your bank or Razorpay.
• If not reversed after 7 days, email us with your transaction reference number.

4 Referral Commissions

Referral commissions are non-refundable once withdrawn. If a referred user's payment is reversed due to fraud or chargeback, the corresponding commission will be deducted or recovered from future earnings.

5 Governing Law

This Refund Policy is governed by the laws of India. Any disputes shall be subject to the jurisdiction of courts in Telangana, India.

6 Contact for Refund Queries

📧 support@skillwave.es
⏰ Monday–Saturday, 10 AM – 6 PM IST

Include your registered email, transaction ID, and a brief description of the issue.